I have ordered the wrong size- how can I exchange?
The goods should then be returned in original packaging with the invoice and return card to the following address, stating the correct size to be exchanged for.
Pegasus Jewellery Returns
4 QUEENSBERRY SQUARE
Postage must be paid by the customer to return items.
Once the item has been returned and inspected a refund will be issued or a replacement piece sent out free of charge.
My item is faulty- what should I do?
All items are checked carefully before dispatch, however sometimes faults do happen.
We give a 2 week return policy for any items you feel may be 'faulty' then please email us at email@example.com The item must be returned with original packaging and invoice to the address above.
As we offer Free Delivery we do not offer Free Returns.
Wear and tear of products is not covered by any warranty.
We appreciate that items can be pulled/ damaged when wearing. This is not a product fault but we do appreciate that accidents happen. We will always try and work with the customer to repair or sort the issue.