Due to the lock-down scheduled in Scotland from Boxing Day, we have made the difficult decision to close the office from Boxing Day until the 18th February 2021. 

Returns and Exchanges

Due to the location of our office, mail will not be delivered during this period. It will be held for us in the sorting office. We would recommend you wait until end of January  to post any returns to us. 

The usual timescale for returns will be extended until the 1st March  2021. 

If you wish to return anything to us for an exchange, simply return the item in original packaging with a note of your name and address and the item it is to be exchanged for to:

 

Pegasus Jewellery 

4 Queensberry Square 

Dumfries 

DG1 1BL

Our customer service team will be back as normal as soon as we can and we will work as quickly as we can to sort your return  

 

Orders 

Any orders placed  will still be dispatched. As during the first  lock-down our Director will dispatch from a covid- safe environment.

 

We appreciate your patience during this difficult time and we hope you are all safe and well.